RETURNS & CANCELLATIONS
Our Online Antique Store strives to represent all of our items with utmost accuracy. Please refer to each picture for overall condition of this piece as they are part of the description. We try to list all defects that we can see and feel however we are not experts in all fields so please look over the pictures carefully. Feel free to ask any questions!
We do not accept cancellations on any orders.
Due to the nature of our antique vintage items, with everything being previously loved, there are NO REFUNDS, NO RETURNS, along with the time and cost involved to list each item I’m not able to exchange items as many are one of a kind.
If there is a problem, the item arrived broken, notification must be made within 24 hours of delivery to file a claim. I strive for 100% satisfaction so if there is any issue with your purchase please contact us first to resolve.
No Refunds, If there is a mistake on our part and item is grossly miss represented we will give you a store credit..
Buyer is responsible for return shipping cost. 10% restocking fee will apply.
All items are securely packed so they arrive in great condition. We ship small items within 3-5 business days and larger items 5-7 business days. Items are shipped USPS, Fed Ex, or UPS. If you are interested in purchasing more than one item and want a combined shipping quote please include your zip code and the item numbers that you wish to bid on. Combined shipping prices are based on package size as well as weight. Some large items are listed “ LOCAL PICK UP” with no shipping option, however, the majority of our larger items CAN BE SHIPPED but will require a quote for shipping. Please ask for a home delivery quote before purchasing any item that says “Local Pickup” and doesn’t offer a shipping option. We will need to offer you a customized quote based on your location. BUYER IS RESPONSIBLE TO PAY SHIPPING COSTS ON ALL ITEMS! Email Us with your zip code for a quote. Most of our items can be shipped if they meet the size and weight requirements. This saves you considerable cost and will arrive much sooner than freight shipping.
Local Pick Up
We offer Local Pick up in Front Royal, Virginia zip code 22630. Contact us with your phone number and email and we will be in touch to arrange a pick up time and date.
FEEDBACK & REVIEWS
Thank you for your recent purchase OR for visiting us at Pastimes Decor Antiques & Collectibles Store.
We hope you enjoy our store and will write us a review and also visit our Facebook page which also has a shop.
We’re excited to count you as a customer.
Our goal is always to provide our very best product along with outstanding service so that we gain you as not just a one time customer but as one who counts on our store to have quality merchandise with reasonable prices working with you as a lifetime customer!!
It’s also our goal to continue improving. That’s why we value your feedback. We will leave feedback once an item is paid for. We would appreciate you leaving feedback for us upon receiving the item and being satisfied. If you feel we’ve provided a great value or would like to leave us feedback and a review about your experience at our store, please do so on Etsy, Ebay or our Facebook page AND we would really appreciate it on Google to help with our rankings.
Thank you so much for taking the time to provide us feedback and review. This feedback is appreciated and very helpful to us. We would love to hear from you.